--- title: Chats | Help Whaticket description: Descubra todos os recursos disponíveis para gerenciar conversas na Whaticket. --- [Pular para o conteúdo](https://help.whaticket.com/pt/articles/chats#main-content) - [Português](https://help.whaticket.com/pt/articles/chats) - [Español](https://help.whaticket.com/es/articles/chats) Português Mostrar submenu para traduções [![Logo Blanco (1)](https://help.whaticket.com/hs-fs/hubfs/Logo%20Blanco%20(1).png?width=200&height=37&name=Logo%20Blanco%20(1).png)](https://help.whaticket.com/) Abrir navegação principal Fechar navegação principal - - [Português](https://help.whaticket.com/pt/articles/chats) - [Español](https://help.whaticket.com/es/articles/chats) Português Mostrar submenu para traduções - [Login](https://app.whaticket.com/?utm_source=helpdesk&utm_medium=referral&utm_campaign=app&utm_content=header) [Login](https://app.whaticket.com/?utm_source=helpdesk&utm_medium=referral&utm_campaign=app&utm_content=header) Como podemos ajudá-lo? - Não há sugestões porque o campo de pesquisa está em branco. 1. [Help Whaticket](https://help.whaticket.com/pt/articles) 2. [Chats](https://help.whaticket.com/pt/articles/chats) # Chats Descubra todos os recursos disponíveis para gerenciar conversas na Whaticket. - [Por que os chats têm um ícone vermelho e não consigo enviar mensagens](https://help.whaticket.com/pt/articles/20778-por-que-os-chats-tem-um-icone-vermelho-e-eu-nao) ## Histórico e gestão - [Como filtrar os chats resolvidos dos usuários](https://help.whaticket.com/pt/articles/20656-como-filtrar-os-chats-resolvidos-dos-usuarios) - [Como ver todos os chats da equipe e os resolvidos por outros usuários](https://help.whaticket.com/pt/articles/20833-visualizacao-do-chat-recursos-para-administradores) - [Como exportar ou encaminhar mensagens de um chat](https://help.whaticket.com/pt/articles/20655-como-faco-para-exportar-ou-transferir-mensagens) ## Atenção e fluxo - [Como mencionar seu time em notas e ver notificações](https://help.whaticket.com/pt/articles/como-mencionar-seu-time-em-notas-e-ver-notifica%C3%A7%C3%B5es) - [Como transferir conversas entre chatbots](https://help.whaticket.com/pt/articles/21666-aprenda-como-transferir-conversas-entre-chatbots) - [Como adiar um chat no Whaticket](https://help.whaticket.com/pt/articles/20716-como-adiar-ingressos) ## Horários e disponibilidade - [Por que vejo um aviso de limite de tempo de resposta nas minhas conversas](https://help.whaticket.com/pt/articles/20772-por-que-vejo-um-aviso-de-limite-de-tempo-de) - [Primeiros Passos](https://help.whaticket.com/pt/articles/primeiros-passos) - [Conexões](https://help.whaticket.com/pt/articles/conex%C3%B5es#main-content) - [WhatsApp](https://help.whaticket.com/pt/articles/conex%C3%B5es#whatsapp) - [Telegram](https://help.whaticket.com/pt/articles/conex%C3%B5es#telegram) - [Web Chat](https://help.whaticket.com/pt/articles/conex%C3%B5es#web-chat) - [Facebook e Instagram](https://help.whaticket.com/pt/articles/conex%C3%B5es#facebook-e-instagram) - [TikTok](https://help.whaticket.com/pt/articles/conex%C3%B5es#tiktok) - [API do WhatsApp](https://help.whaticket.com/pt/articles/api-do-whatsapp#main-content) - [Whatsapp Business API Coexistência](https://help.whaticket.com/pt/articles/api-do-whatsapp#whatsapp-business-api-coexistência) - [Whatsapp Business API Cloud](https://help.whaticket.com/pt/articles/api-do-whatsapp#whatsapp-business-api-cloud) - [Templates de mensagem](https://help.whaticket.com/pt/articles/api-do-whatsapp#templates-de-mensagem) - [Configuração geral](https://help.whaticket.com/pt/articles/api-do-whatsapp#configuração-geral) - [Chats](https://help.whaticket.com/pt/articles/chats#main-content) - [Histórico e gestão](https://help.whaticket.com/pt/articles/chats#histórico-e-gestão) - [Atenção e fluxo](https://help.whaticket.com/pt/articles/chats#atenção-e-fluxo) - [Horários e disponibilidade](https://help.whaticket.com/pt/articles/chats#horários-e-disponibilidade) - [Contatos](https://help.whaticket.com/pt/articles/contatos) - [Etiquetas](https://help.whaticket.com/pt/articles/etiquetas) - [Respostas rápidas](https://help.whaticket.com/pt/articles/respostas-r%C3%A1pidas) - [Automação de mensagens](https://help.whaticket.com/pt/articles/automa%C3%A7%C3%A3o-de-mensagens#main-content) - [Envio em massa](https://help.whaticket.com/pt/articles/automa%C3%A7%C3%A3o-de-mensagens#envio-em-massa) - [Mensagens programadas](https://help.whaticket.com/pt/articles/automa%C3%A7%C3%A3o-de-mensagens#mensagens-programadas) - [Wäbot IA](https://help.whaticket.com/pt/articles/w%C3%A4bot-ia#main-content) - [Configuração e ativação](https://help.whaticket.com/pt/articles/w%C3%A4bot-ia#configuração-e-ativação) - [Créditos e token da OpenAI](https://help.whaticket.com/pt/articles/w%C3%A4bot-ia#créditos-e-token-da-openai) - [Base de conhecimento](https://help.whaticket.com/pt/articles/w%C3%A4bot-ia#base-de-conhecimento) - [Equipe](https://help.whaticket.com/pt/articles/equipe) - [Departamentos e Chatbots](https://help.whaticket.com/pt/articles/departamentos-e-chatbots#main-content) - [Departamentos e distribuição](https://help.whaticket.com/pt/articles/departamentos-e-chatbots#departamentos-e-distribuição) - [Chatbot](https://help.whaticket.com/pt/articles/departamentos-e-chatbots#chatbot) - [Relatórios](https://help.whaticket.com/pt/articles/relat%C3%B3rios#main-content) - [Pesquisa de Satisfação (CSAT)](https://help.whaticket.com/pt/articles/relat%C3%B3rios#pesquisa-de-satisfação-csat) - [Métricas gerais](https://help.whaticket.com/pt/articles/relat%C3%B3rios#métricas-gerais) - [Kanban](https://help.whaticket.com/pt/articles/relat%C3%B3rios#kanban) - [Integrações e API](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#main-content) - [MCP](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#mcp) - [Make](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#make) - [N8N](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#n8n) - [Zapier](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#zapier) - [Tokens e documentação da API](https://help.whaticket.com/pt/articles/integra%C3%A7%C3%B5es-e-api#tokens-e-documentação-da-api) - [Minha conta](https://help.whaticket.com/pt/articles/minha-conta#main-content) - [Perfil e acesso](https://help.whaticket.com/pt/articles/minha-conta#perfil-e-acesso) - [Disponibilidade](https://help.whaticket.com/pt/articles/minha-conta#disponibilidade) - [Assinatura](https://help.whaticket.com/pt/articles/assinatura#main-content) - 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